Smylie One Brochure
History
In 1957, William Smylie started his distinguished career with Smylie Bros. Inc, a local 120 Union pipe fitters firm that specialized in Heavy Industrial and Commercial Engineering projects. His brothers, Leon and Bernie started the company in 1955. Since then the Smylie name has been one of the most trusted and recognizable names in Heating & Cooling in Northeast, Ohio. Their slogan was “Service with a Smylie.” This slogan carries on today with Smylie One Heating, Cooling, & Plumbing Co., Inc. In a few short years, Smylie One has established itself as a company built on integrity and trust. Smylie One specializes in Residential Add On and Replacement along with Light Commercial, Heating, Air Conditioning, and Plumbing Installations and services.
The reputation of Smylie One today rests with Bill Smylie, Steven Smylie, Gary Rosen and Rick Coates. They have been working together as a successful team for over 30 years, bringing you experience and expertise in all phases of HVAC, both residentially, and commercially. Smylie One offers a full range of comfort products such as Bryant heating and cooling products, Weil McLain boilers, Honeywell & Aprilaire air treatment products, White Rodgers controls, Rheem hot water heaters and much more. We can provide value engineering options and comfort solutions to the light commercial and residential markets.
For innovative solutions to all of your comfort needs, Smylie One is the company to call. We haven’t been meeting; we have been beating our customer’s expectations. Our friends, family and past customers asked us for service the way it used to be. We kindly obliged! We promise to give you a personal touch, a family touch, for your home or business!
Repair or Replace?
Heating… It's 4:00 p.m. on a Saturday afternoon in late November. As you enter your home from an afternoon of errands you notice that the air in your home is rather chilly. As you head to the thermostat, you can almost see your breath as it leaves your mouth. What is going on you ask? The temperature on your thermostat is 61° but it’s set for 72°. You call your favorite Heating Contractor, Smylie One.
Cooling… As you set the table for dinner with your family you notice that you’re perspiring a little more than normal. You’ve been busy with cooking, cleaning, and getting ready for a nice evening, but normally you aren’t effected by the work because you like to keep the home at a cool 70°. You venture over to your thermostat and notice it is 78° in the home. Something is terribly wrong! You call your favorite Cooling Contractor, Smylie One, and hope that they can resolve the problem before dinner is ready.
Smylie One arrives soon thereafter. After diagnosing the problem for you he lets you know exactly what the repair costs are. He also will ask you pertinent questions about your maintenance schedule and any past system repairs. What should you do? Who should you turn to? Maybe these guidelines set forth below will help you determine the best possible solution for your home and your budget.
Repair If…
- Your system is less than 10 years old
- The repair cost is covered under the manufacturer’s warranty
- The repair cost is less than $250 for either a furnace or air conditioner
- The problem relates to maintenance items
- Your system has required few or no prior repairs
- You’re unconcerned about your utility bills
- You don’t have hot or cold spots around the house (or you’re unconcerned about those you do have)
- You’re moving within the next two years
Replace If…
- Your system is more than 10 years old
- The repair cost is not covered under the manufacturer’s warranty
- A major part is being replaced (for example, a motor, a heat exchanger or a compressor)
- The repair cost is more than $250
- Your system frequently breaks down
- You would like to lower your utility bills
- You’re concerned about the environment and would like to conserve fossil fuels and reduce harmful emissions
- You have uncomfortable hot and cold spots in your house
- You are planning to remodel and would like to increase usable square footage
- You are planning on moving within the next two years but do not want to discount your asking price
Installation Procedures
PRE-INSTALLATION PROCEDURES
Your house is your castle. At Smylie One we recognize this and will ensure that we take care of your home as if it is ours. Before the job starts we will review every detail from removal of your old equipment to exact placement of your new system. This allows us to custom design your comfort system to maximize its efficiency, reliability, and safety.WE FILE FOR CITY PERMITS
We are a State Licensed (OH LIC #18265), Bonded, and Insured Heating, Cooling, and Plumbing Company. We register this information with your municipality to ensure that our installations meet their code requirements. This gives our customers peace of mind knowing that the job was completed right the first time!PRODUCT AND SYSTEM LAYOUT
We will order only the finest UGA, UL, and Energy Star Products for your home. We will not undercut any job with materials that do not meet our rigid requirements. Your system will be designed to maximize efficiencies, airflow and manufacturers specifications.LET’S START THE WORK
A Smylie One certified technician will arrive at your home. He will review the details of the job with you and prepare your home for installation. We lay down drop cloths and wear protective covers on our boots. We clean up daily and leave your home in the same condition it was when we started.LET’S DISCUSS SYSTEM PROCEDURES
Now that we are completed with your installation our technician specialist will go over the operation and maintenance requirements. Please make sure that you are home for this very important procedure. We will discuss how to achieve optimum comfort, efficiency, and reliability from your new comfort system.START UP, CHECK OVER, AND SYSTEM PERFORMANCE DIAGNOSIS
We will start up your system and proceed to go over a very structured and detailed start up that complies with manufacturers specifications for proper operation. This will ensure that your system is working the way it is supposed to be.
Data to Compare
| Does the company have adequate liability insurance and proof of it? | Y☑ N☐ | Y☐ N☐ | Does the company have worker’s compensation and proof of it? | Y☑ N☐ | Y☐ N☐ |
| Does the company have specific, detailed hand-written proposals? | Y☑ N☐ | Y☐ N☐ | Did the company give you a written three-day right to cancel? | Y☑ N☐ | Y☐ N☐ |
| Does the company have hand-held, two-way communication? | Y☑ N☐ | Y☐ N☐ | Does the company follow all EPA guidelines for reclaiming refrigerants, and are they certified? | Y☑ N☐ | Y☐ N☐ |
| Does the company have a State of Ohio Master Heating and Air Conditioning license? | Y☑ N☐ | Y☐ N☐ | Does the company have a Master State Plumbing license? | Y☑ N☐ | Y☐ N☐ |
| Does the company have a detailed list of and customer references? | Y☑ N☐ | Y☐ N☐ | Does the company offer No Risk Guarantees? | Y☑ N☐ | Y☐ N☐ |
| Does the company use UL and AGA approved materials? | Y☑ N☐ | Y☐ N☐ | Does the company offer extended warranty protection programs? | Y☑ N☐ | Y☐ N☐ |
| Does the company offer custom design layouts? | Y☑ N☐ | Y☐ N☐ | Does the company perform a professional heat loss/heat gain for proper sizing? | Y☑ N☐ | Y☐ N☐ |
| Does your estimate detail all of the specifications needed for the work to be performed? | Y☑ N☐ | Y☐ N☐ | Does the company subcontract it’s Heating, Cooling or Plumbing work? | Y☑ N☐ | Y☐ N☐ |
| Does the company have their employees’ background and drug tested? | Y☑ N☐ | Y☐ N☐ | Does the company customize and fabricate the sheet metal required for your job? | Y☑ N☐ | Y☐ N☐ |
| Is the company registered, licensed and bonded in your municipality? | Y☑ N☐ | Y☐ N☐ |
Smylie One Partnership Plus Plan
Is a Smylie One Partnership Plus Plan Right For you?
At Smylie One we believe that loyalty to maintenance of your heating and cooling equipment, as well as your plumbing system, should be rewarded. Therefore, we have designed a special plan that gives our agreement customers special discounts exclusively for them! Ask your Smylie One Representative for more information on the Partnership Plus Plan.
You’ll be glad you did!
Plumbing
We are always striving to be your number one source for your HEATING and AIR CONDITIONING needs. Now we want to be your number one source for your PLUMBING needs! Our State Certified plumbing department offers dependable, quality service at affordable rates!
- Hot Water Heaters
- Hot Water & Steam Boilers
- Toilets
- Faucets
- Sewer Snaking
- Bathroom & Kitchen Fixtures
- Sump pumps
- Well Pumps
- Drain Cleaning
- Gas Lines
- Water Lines
- Garbage Disposals
- Backflow Testing
- Fire Sprinkler Testing
- Leaky Faucets
- Code Corrections
- Service & Sales
- Installations & Repairs
- See Snake Camera
And much more!
Tell-A-Bud Referral Club
When it comes to choosing the right contractor for that special project in your home, you probably value a recommendation from a friend, neighbor, or relative, to help you make that decision. At Smylie One we believe that our happy loyal customers are our best source of advertising. That is why we want to reward our customers who have helped spread the good word about our superior level of services, installations, and respect that they have received from The Smylie One Company.
As our way of saying “Thank You,” we’ve developed the Tell-A–Bud Referral Club. Here is how it works; Recommend Smylie One to one of your buddies, neighbors, or relatives on how they can save money on their energy bills, become more comfortable, and tell them to let us know you referred us. When they agree to install a new Comfort System we’ll send you a $50 gift. It’s that simple. Make sure your Buddy mentions your name when they call in to set up an appointment, and we’ll do the rest! This new program will commence May, 2007.
